E-Child Care: Providers Section

Below is important information regarding E-Child Care for centers, family child care providers, and family friend and neighbor providers:

Providers can check their account anytime and access reference guides and manuals on the Provider Web Portal at: http://echildcarenj.org/eccpw or by calling the provider helpline at 877-516-5776.
E-Child Care FAQ-FCC and Approved Home Providers (PDF): Read if you are a family care provider, an approved home (FFN), or a center serving five and fewer children receiving subsidies.
E-Child Care FAQ-Child Care Centers (PDF): Read if you are a child care center serving more than five children receiving subsidies.
IVR Provider Quick Reference Guide (PDF) Please refer to page two of the document if you are a family child care provider or a center with five or fewer children on a subsidy.
E-Child Care Questionnaire for Active Licensed Centers (PDF) Read if you are a center to determine if you qualify for a Point of Service (POS) device.
E-Child Care Questionnaire for Active FCC/FFN Providers (PDF) Read if you are a family child care provider, approved home (FFN), or a center with five or fewer children on a subsidy to determine if you should be using an Interactive Voice Response (IVR) system.
E-Child Care Provider Payment Schedule (PDF): Schedule of payment for providers being reimbursed for subsidized care through the State’s e-Child Care system.
E-Child Care Overpayment Recoupment Notice (PDF) Letter from the NJ Division of Family Development about possible recoupment of overpayment to providers during the period 10/25/11 through 1/18/12.
E-Child Care List of Common Error Codes (PDF) State-issued list of common error codes for the ECC system.
POS Device Quick Reference Guide (English) For centers with six or more children on subsidy. Please post to assist English-speaking parents with the check-in/check-out procedure.
POS Device Quick Reference Guide (Portuguese) For centers with six or more children on subsidy. Please post to assist Portuguese-speaking parents with the check-in/check-out process.
POS Device Quick Reference Guide (Spanish) For centers with six or more chidren on subsidy. Please post to assist Spanish-speaking parents with the check-in/check-out process.
E-Child Care Use Mandate Letter for Providers This is the official letter from the State notifiying providers they must track all subsidized attendance using the new ECC system effective July 1, 2012.
E-Child Care Provider Payment Discrepancy Form and Attendance Log. This form can be completed to report a payment discrepancy before BCAP can generate an ECC manual attendance log
E-Child Care Card Order Form.

BCAP is hosting E-Child Care Open House every 2nd Wednesday of the month from 9:00 am- 4:00 pm. For more information please contact our Consumer Education Resource Specialist, Christine Morrison at chmorrison@bccap.org or call 609-261-6834, ext 5144.